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Telescoping Washer Set is rated 2.8 out of 5 by 11.
Rated 1 out of 5 by from Very disappointed with this order We got this order and the next day proceeded to hook it up to our hose and wash our windows. The long pole didn't even get up in the air, as soon as the water was turned on the whole thing just blew apart. Husband discovered that the plastic piece was just stuck in the pole and was not attached or glued at all. Extremely disappointed in this purchase and I've thrown the box away so we are stuck. Not worth the money.
Date published: 2016-05-07
Rated 5 out of 5 by from This product has great features I ordered this because I have some high windows and there is a steep slope under them, which makes it very difficult to clean them on a ladder. I have the type of windows that can be lowered to clean the outside, but I still can't get to spider webs and other stuff above the windows. The window washer worked very well and the water didn't drip down my arms while I was using it. I also cleaned parts of my siding with one of the brushes and it worked very well.
Date published: 2016-04-15
Rated 1 out of 5 by from Very difficult to use & Poor instructions This is a very top-heavy and unwieldy product when extended, which is a serious problem because why else would you need or buy it if it can't do a good job on second-floor windows, siding, etc.This problem is worse when the soap and water run down the pole and onto your hands and arms, making it slippery and compounding the difficulty of trying to hold and control it - not to mention soaking your face and clothes if you don't stand pretty far back! It's pretty sneaky that Improvements shows a slim, smiling woman handling the washer that's extended to a second floor window. No way that's accurate. (I'm not weak; in fact I'm an active athlete and former weight lifter.) The washer and cleaning tools appear well-made, and they fit together cleanly. But the instructions, such as they are, are useless: one page that shows everything, but not what all the brushes are for or when to use them.
Date published: 2016-03-27
Rated 1 out of 5 by from Plastic connectors cannot handle stress of fully extended pole filled with water. Today was my first use of the product. I was washing second floor windows which required a full extension of the pole due to the configuration of the house. The weight of the water through the fully extended pole caused the plastic connector on the bottom of the pole, as it was connected to the soap dispenser, to split and break off. Those connectors should be metal considering the kind of stresses involved with a full extension. When filled with water, a fully extended unit is quite heavy and awkward. Plastic just doesn't cut it for something like this.
Date published: 2015-05-02
Rated 3 out of 5 by from Nice concept, poor implementation If you have a need to clean parts of your house that are hard to reach this set us a real benefit to use. It offers a nice assortment of brushes, sprayers, and other implements of cleaning. It also comes with a soap dispenser that lets you apply your favorite cleaner to the task at hand. I have used it to clean my windows, frames, and even the screens. The results look fantastic. The telescoping part is easy to extend and contract. It gives you great reach, and allows you to apply water and cleaner to out of the way places. Grips on the telescoping want make it easy to keep hold of, even when your hands are wet and soapy. I do recommend wearing goggles or something to protect your eyes from the back splashes. WARNING: The soap dispenser / control valve attachment of this kit is made of plastic. If you attach a heavier hose it will snap this attachment apart when you put water in the hose. Of course, if you are very careful and can manage to support the area where the hose connects to the wand, you can prevent this. So just be careful. I give this item three stars because part of it broke on my first use. But overall it is a useful tool.
Date published: 2014-04-13
Rated 4 out of 5 by from Telescoping Washer set I just received the Telescoping Washer Set. I put it together with no problem. I went outside to do a 'dry' run. I immediately noticed a concern. The only way to have full brush contact on the windows is to stand directly under the window. This would explain why a few reviews complained about getting soaked. I think there should be some kind of ball joint at the end of the rod where the brush attaches. This would allow a person to stand further back and still have full brush contact. Just a thought.
Date published: 2013-08-03
Rated 1 out of 5 by from Telescoping Washer Set---Poor Durability I purchased this washer set about a year and a half ago. I have used the telescoping pole and bendable spray attachment several times to clean the high gutter on the house and it was fine. I recently tried the #1 round brush to clean screens and it lost a very large amount of bristles to the point that I am now contacting Improvements in the hopes of getting a replacement brush. So far I have not been very happy with the response I have received from them regarding replacing the brush. They want me to send 3-4 pictures to them so they can evaluate my claim. I am not able to do that so I doubt that I will get a new brush. I paid $69.99 for this washer set when I bought it, I understand why they have reduced the price. It is a poor product and I definately would not recommend it. In addition the response I got to my complaint was equally poor.
Date published: 2013-05-19
Rated 4 out of 5 by from This product is very good if you have high outside windows to wash. I found it to be very easy to put together. The only drawback is when you extend the pole out to its full length it becomes a bit unwieldly. We have very high windows and it is very hard to reach the tops of them to get them cleaned. I also found that when you insert the soap dispenser it sometimes starts to come loose from the pole if you go back and forth with it. Other than that it is a good product and I would recommend it to anyone with moderately high windows.
Date published: 2012-11-27
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I can't move the telescoping washer valve position from the soap position

As received, the valve is in the soap position. Do I have to push down or pull up to change position? Can I use pliers to move it?
Asked by: DaveG38
Thank you for your question. The dial on the soap dispenser can be difficult move at first. It will get easier to move as you continue to use it. Pliers can be used to get the dial to move. If you are still unable to get the dial to move, contact our customer service department at 1800-642-2112 to get a new soap dispenser sent out to you.
Answered by: ProductSpecialist
Date published: 2017-01-14

turn on and off

Can you turn the water on and off from the pole?
Asked by: Keyswoman
Thank you for your inquiry. Yes, you can turn the water on and off from the base of the pole.
Answered by: ProductSpecialist
Date published: 2017-01-14

how do you put soap/detergent into the dispenser?

I've lost the instructions and need to know how to put soap into the dispenser of the window washer. Thanx.
Asked by: aozolins
Thank you for your question. Simply turn the large cap on the dispenser to open. Fill with your detergent of choice and replace the cap turning tightly to ensure it is closed. Turn to "Soap" or "Water" for the setting you desire. A copy of the instructions are located on this page under the Instruction tab if you have any further questions.
Answered by: BuyingStaff
Date published: 2017-01-14

Do you get the storage bag when you buy the set?

Asked by: 2improvemylife
Thank you for your question. You must purchase the telescoping washer bag separately. It is item number 411344.
Answered by: BuyingStaff
Date published: 2014-08-23

Can I purchase just the extension pole? The pole we received with this set is broken.

Asked by: FranG
Thank you for your question. We are sorry that you received a broken pole. Unfortunately we do not sell this part. Please contact one of our customer support specialists who can help you obtain one. They can be reached at 1-800-642-2112.
Answered by: BuyingStaff
Date published: 2014-08-02

Which attachment is which and for what purposes?

The 'instructions' label the parts by number, with no key, or recommended use for each piece. Which is the 'floor brush' ##6?# and what is that for? is the 'soft round brush' ##1?# for windows? what else can it be used for, or should it be reserved for windows? I also got the power attachment and it has similarly minimal instructions. Is there anything this should NOT be used on? I was hoping to see ideas for use included, to help me get the most from this item.
Asked by: cb0102
“Thank you for your question. Yes, the parts are numbered and identified on the instruction sheet. Parts numbered 1 and 6 can be used to wash your car and the exterior part of your home. The part numbered 3 is great for windows. Part number 4 can be used on sidewalks, garage floors or decking.”
Answered by: BuyingStaff
Date published: 2015-11-08

Does the washer include the super blaster attachment?

Asked by: newsbearer
Thank you for your question. The Super Blaster Attachment does not come with the Telescoping Washer Set.
Answered by: BuyingStaff
Date published: 2014-04-22
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