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Shoe Storage Bench is rated 3.9 out of 5 by 165.
Rated 2 out of 5 by from Think Twice Cams that hold the storage unit together are very cheap and brittle, they break easy and then you will wait for a week for replacement parts. Not at all easy to assemble and I question the strength of the furniture once it is finished. I would never buy it again knowing what I know now. They need to come up with a more secure way to assemble this unit. I don't see this lasting very long.
Date published: 2016-12-20
Rated 1 out of 5 by from Not as exxpected Despite being pleased with every other Improvements purchase, this acquisition disappointed me to the max. Flimsy boards are to be assembled by inserting large pegs into much smaller holes. (?) I decided not to risk damaging the wood by even trying to assemble it. Spent another hour fitting the pieces back into the shipping box. Waste of time. Waste of shipping money. Not fun.
Date published: 2016-10-30
Rated 4 out of 5 by from Sturdy and well made Need extra storage for shoes. this was reasonably priced and well made. My husband put it together without any problems. Looks great in our bedroom.
Date published: 2016-10-05
Rated 5 out of 5 by from Attractive and useful! Have moved from a house to an apartment...everything needs to serve more than one purpose....this bench/shoe holder does an excellent job.
Date published: 2016-09-24
Rated 5 out of 5 by from Beautiful This is sturdy piece of furniture. I needed help to assemble. It looks beautiful in my bedroom. It is sturdy and we'll made.
Date published: 2016-08-30
Rated 1 out of 5 by from Unique Storage Solution - Questionable Quality I ordered two (2) items and spent a significant amount of money and was disappointed in both the office chair and the bench. In fact, both should not have passed quality control. I would have sent this bench back if I had not spent several hours putting it together. Unfortunately, I have decided that I would not order from this Company. It is too bad because I have been happy with previous purchases but these items were not worth the money. Susan Green
Date published: 2016-08-12
Rated 3 out of 5 by from A little flimsy It has a reasonably good amount of shoe storage, but grown adults should probably not sit on this, it likely won't support their weight. It makes a good place to set your grocery bags, though, as you come in the front door.
Date published: 2016-08-04
Rated 5 out of 5 by from Solid and serious piece A very pleasant surprise. Solid components. Looks and feels as though it will last a long time. High quality. Good assembly instructions. Took me only about 90 minutes to assemble without a problem and I am anything but a handyman.
Date published: 2016-07-27
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Is it possible to paint the bench?

Unfortunately none of the color options work for our house, but I like the functionality of the piece.
Asked by: Rachel72
Have a year warranty against manufactures defects. However if there are any structural changes to the item this will cause the warranty to be voided. But it is your item and you can do what ever you like to it.
Answered by: ProductSpecialist
Date published: 2017-02-11

Drawer Clearance?

How deep is the unit with the drawer open? (How much clearance is needed to fully open the drop drawer?)
Asked by: GeorgetownDC
Thank you for your question. The shoe bin opens an additional 20".
Answered by: BuyingStaff
Date published: 2017-01-14

Is the white a bright white or more of a cream/off white?

Asked by: MCLS
Thank you for your question. This shoe bench is bright white.
Answered by: BuyingStaff
Date published: 2017-01-14

Cushion size?

What size cushion fits the bench as in the picture?
Asked by: Skigirl71
27 inch green. It looked sage in color which is what we wanted but came out a pea green in reality
Answered by: lulukay
Date published: 2017-01-14

Is there info about the pillow/cushion on top?

How do I purchase the cushion on top of the bench?
Asked by: DaisyA
Thank you for your question. The link for both styles of cushion can be found by clicking the 'Overview’ tab on the page above. Add style and comfort to your bench with our small Indoor Bench Cushions, Twill Tufted Bench Cushions (#438062) or Chenille Tufted Bench Cushions (438045).
Answered by: BuyingStaff
Date published: 2015-03-07

When the glue doesn't hold the screws tightly enough, and the feet fall off what do we do next?

Asked by: LJay
Thank you for your question. The glue is to be used for the wooden dowels, as stated in the instructions. Our Customer Service Department (800-642-2112) will send out product parts. Please contact them to request the feet.
Answered by: BuyingStaff
Date published: 2014-11-01

Does it accomodate mens shoes that are 13 inches long?

Asked by: Jackson350
Thank you for your question. The Shoe Storage Bench holds size 12 men's shoes.
Answered by: BuyingStaff
Date published: 2015-05-18

Does the white or black one match the black or white Providence entry wall cabinet?

Asked by: AceEditor
Thank you for your question. The Providence Entry Shoe and Boot Bench (398829) was made to match the Providence Entry Wall Cabinet.
Answered by: BuyingStaff
Date published: 2013-10-22
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Product:396326-Shoe Storage Bench