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Ice Dispenser is rated 3.2 out of 5 by 15.
Rated 1 out of 5 by from Very disappointed Set of this product was very easy. However, the ice cubes are a little larger than the "Dots" candy. Also the instructions state that when ice bin is full the unit will automatically shut off. My unit never shut off it just kept releasing the ice cubes which ended up all over my kitchen. I have already returned this product.
Date published: 2015-12-02
Rated 4 out of 5 by from Ice Maker with dispenser is noisy Very excited about receiving the ice maker. It is somewhat flimsy, the dispensing lever should be stronger. Make sure you wait for the last ice cube to fall after the light goes out before you take your glass away otherwise it will be on the floor. It makes a lot of noise, you can hear the water running and the ice cubes clinking and the fan running. I wish it was quieter. It is the first time I have seen an ice maker with a dispenser so I will put up with all the noises and rattling for now.
Date published: 2015-09-15
Rated 1 out of 5 by from Improvements messed up. We ordered the ice machine for a special event--house guests for a week in NC in August. We paid close to $25 EXTRA shipping to have it in two days. When it arrived it was broken, had marks on it from a previous user, and had a part and the instruction book missing. It was obviously returned by another customer as defective, put back into stock, and shipped out to us when we ordered one. By the time we could have received a replacement, half of our week of house guests would be over. I was very disappointed by Improvements.
Date published: 2015-09-02
Rated 4 out of 5 by from Fantastic! Hi I love this Ice Dispenser because not only was it cute but it was easy to assemble and it makes ice in a matter of minutes. I can filter my water then poor into the Ice Dispenser and throw away the ice cube trays! Thanks diva
Date published: 2015-07-31
Rated 5 out of 5 by from Great to use when having company! I looked around and priced different ice makers on the market, both in store and online. This ice maker was the only one I found that has the feature I was looking for. I wanted to be able to put a glass under the ice dispenser and quickly get ice. This is exactly what I get. The day before my company came, I made up 2 gallon size bags of ice ahead of time and put them in my kitchen freezer. 3 hours before my company arrived, I turned on the ice dispenser and began to make up more ice. It turned out to be the perfect idea. By the time we had gone through the ice cubes in the freezer we were in need of more ice that the machine had produced. I set it to the small sized ice cubes and this was just the right size to both store and use during dinner. I filled up 3 large pitchers of drinks putting ice in each pitcher, plus ice cubes in everyone's glass. There were 6 of us for dinner and this was just enough ice until the machine produced more. If you are having more than 6 guests, I suggest you make up a 3rd gallon size bag of ice ahead of time since this machine takes about 3 hours to produce ice when you fill the dispenser to the fill line. Tip: Take your frozen bag of ice cubes out to your garage and drop it onto the cement to easily break up the ice cubes for easy removal.
Date published: 2015-06-02
Rated 2 out of 5 by from Don't Buy This Ice Maker-Dispenser This ice maker makes lots of ice. The problem is that the auger runs in reverse at the end of some of the ice making cycles. This causes ice to drop out of the dispenser, bounce off of the drip pan and land near the base of the ice maker. If I do not keep a glass on the drip pan, a pool of water develops around the base of the ice maker. On occasion, it does not stop running in reverse and the only way to correct this situation is to depress the dispensing lever so that the auger operates in the correct direction. This is the second unit that I have tried and I will be sending it back to Improvements. This time I will ask for a refund and not a replacement. I have purchased a number of items from Improvements and this ice maker is by far my worst experience with them.
Date published: 2015-04-29
Rated 1 out of 5 by from Could and have found better ice maker First it keeps dispensing ice when I stop and on occasions two or three ice cubes just come out and land on the floor. Second the ice cubes are not cold enough they dissolve in any drink in a matter of 10 minutes or less. And at other times it has a very noisy operation. Overall it's not a very well engineered ice dispenser and not worth the money.
Date published: 2015-03-25
Rated 2 out of 5 by from broke bought it about 3 to 4 months ago and it broke already. the metal peice that moves the ice to the dispenser broke. can't find parts for it to fix it. have any answers
Date published: 2015-02-22
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Outdoor Use

I realize that this unit is not designed for outdoor use, but could it be used outdoors TEMPORARILY? Such as for a party. We have an outdoor kitchen with room only for a counter-top unit, and would like to be able to use this Ice Dispenser/Ice maker for that purpose. Normally it would be used indoors on a counter-top/bar area in the back of our media room.
Asked by: OkieAnnie
Thank you for your question. Like a radio, the Ice Dispenser may be used outside, weather permitting.
Answered by: BuyingStaff
Date published: 2015-09-05

How do we get our new ice maker to pull water from reservoir?

tried all trouble-shooting in manual several times but no success…..need help please. We went strictly by all details in manual (pages 1-7). Even put in cooler water as suggested…..always waited the 3 min before turning machine back on. We are at standstill….need help from someone please. It is the Ice Dispenser machine #457312 SLV
Asked by: cocobleu
Thank you for your question. Please contact our Customer Service Department-800-642-2112 to request an exchange, as you have a defective Ice Dispenser.
Answered by: BuyingStaff
Date published: 2015-02-14

Storage Compartment

Is the ice cube storage compartment insulated so the ice cubes wont quickly melt when sitting in the unit?
Asked by: lakebum
Thank you for your question. Although the ice compartment is insulated, it does not work as a refrigerator. The Ice Dispenser will continuously make ice until the basket is full, but ice will start melting eventually and be replaced with fresh ice if there is water in reservoir.
Answered by: BuyingStaff
Date published: 2014-08-09
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Product:457312-Ice Dispenser