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Folding Luggage Rack is rated 4.0 out of 5 by 158.
Rated 2 out of 5 by from Previous Version Was Better We bought one approx. 3 yrs. ago and wanted a second. The recent purchase is way inferior in terms of the paint job and manufacture. The holes for the bolts are too large to hold the wooden covers. Also, if anyone is considering making a pair, as we did, the new version is 3/8" taller.
Date published: 2018-02-09
Rated 3 out of 5 by from Handy for guest room This luggage rack is useful, as it is nice looking and folds small enough to slide under the bed when not in use. Unfortunately, it is not the quality i was expecting. There were nicks in the paint finish and the drill holes were too large for the pegs to be inserted to cover the screws. I am not returning it, but for the price, I expected better.
Date published: 2018-02-08
Rated 4 out of 5 by from Nice Easier for your guests to access their bags while visiting
Date published: 2018-01-31
Rated 1 out of 5 by from Piece of over-priced junk My wife got this Vietnam-made luggage rack as a Christmas gift. It arrived in a box, complete with drawn assembly instructions. During assembly, I discovered the two cross-armed ends [i.e., each with two legs already bolted together] were exactly the same instead of being complementary [mirrored] as drawn in the instructions. This presented a fatal problem as the 19 3/4" cross-support bar couldn't be inserted because its pegs had no hole in one of the cross-arms [the drilled, counter-sunk holes were on the other side. I called customer support and asked for a correct cross-arm leg set. After nearly half an hour of describing the problem and providing the unique names and addresses of the gift giver and us, the rep told me she would need the order number before processing our request. Reluctantly, we called the gift giver and she had to request the part. Less than 2 weeks later, we received a second entire luggage rack box, along with a request to send the first one back. I took one of the cross arms out of the second package and thought everything would be resolved. But, no, the counter-sinking for the connecting bolts was done on the wrong side of the cross-arms. I've tried gouging out a counter-sink for one of the arms, but don't have a drill press and the tools I've been using haven't worked so far. As a result, the thing is still unassembled and resembles the pile of junk it really is [the wood is cheaply finished, by the way, and the webbing is equally low-quality]. The first rack got sent back under their return shipping arrangement [that returned set will have two cross-legs exactly the same, by the way, if you were unlucky enough to receive it]. I'll try to make the remaining work, somehow, but am not happy with it or the company that made the pieces.
Date published: 2018-01-27
Rated 2 out of 5 by from bad fit As we put the rack together, we realized the bottom bar was too short. It can't reach across to hold the bottom shelf. We have temporarily given up, but will disassemble and try again before going through the hassle of returning.
Date published: 2018-01-21
Rated 5 out of 5 by from Great “back saver” for your guests! We have a lake house and lots of guests during the summer. Having luggage racks will keep them from bending over to get items out of their suitcase which is usually on the floor.
Date published: 2018-01-17
Rated 3 out of 5 by from Serviceable Plugs don't fit very well and there are not enough of them. One of the straps was installed upside down. Finish is mediocre. Serviceable if a bit pricey.
Date published: 2017-12-27
Rated 5 out of 5 by from Great Style I love the style (height & shoerack included). Color options. Great gift item!
Date published: 2017-11-27
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What is Best selling color

Asked by: Carmel831
Thank you for your question. We apologize we do not have a best selling color. The colors are some what equal with the peoples choices.
Answered by: Product SpecialistTeam
Date published: 2017-11-17

Having difficulty putting luggage rack together The legs need to be more clearly labeled, "inside vs. outside" What side of top meets with what part of leg {1] and leg[2]?? Cannot attach the bottom shelf and bar.

Asked by: No nickname available
Thank you for your question. You are welcome to give us a call and one of our Product Specialist will be happy to walk through the process with you. If we find it has a defect we can replace it at that time.
Answered by: Imps
Date published: 2017-10-31

Some people who reviewed the rack talked about a tray that goes with it. Is it available through this site? Unable to locate

Asked by: Lharrison
The luggage rack I bought has a small rack below for shoes or purses. I believe Improvements has a new item, a similar luggage rack that has a big tray on top, which effectively makes it into a table. You can also remove the big tray for use on the bed and have the luggage rack with straps for luggage. That is not the luggage rack I bought.
Answered by: CatherineH
Date published: 2017-01-14
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Product:470329-Folding Luggage Rack