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Folding Luggage Rack is rated 4.0 out of 5 by 169.
Rated 2 out of 5 by from Solid item but poor QC on assembly and shipment Good thing I ordered 2 of these. together I was able to piece one luggage rack. Each rack had it's own Quality control issue. 1. the top strapped wood pieces were identical instead of one of the slats having differently spaced leg holes - this means you can not attach it to the legs the outer legs and the inner legs have different distances. 2. The second rack was missing an inset nut on the legs - this means there is nothing to screw into during assembly. I called Improvements and they shipped out a replacement one (as I was able to assemble one unit). let's hope the new unit is complete..... Otherwise, I liked the unit and is nice and does the job. Good thing I got it on significant sale allowing me to put up with the QC issues. These should never have left the factory. One more point I read a review about hte screw covers. I seemed to have 2 less than needed). Regarding my ratings, the quality of the unit I think is good however the manufacturing QC is bottom of the barrell.
Date published: 2018-12-13
Rated 5 out of 5 by from Great for guests in the guest rooms The luggage rack was easy to assemble and looks great
Date published: 2018-11-23
Rated 4 out of 5 by from Critical Assembly Info We bought two and struggled with assembly on the first one - the rack wasn't fitting correctly, as other reviews have mentioned, and we were having to force the rack to fold. Then we realized it is critical to properly place the top piece on the legs. The holes on one side of the top piece are closer together and must be placed on the inside legs. We assembled the second rack in a snap.
Date published: 2018-11-10
Rated 4 out of 5 by from small things overlooked We bought two of these appealing racks for our guest room; a re-purposed room claiming a son as a former occupant. The packages arrived free of problems and whoever packed the parts knew what they were doing; first rate packing job. Easy assembly; even if like me you are slipping into dotage. The wood frames appear structurally sound and cosmetically free of defects. One minor gripe only; each rack needs four more wood plugs to complete the finished look. We will know in a few years if these were a good idea or not.
Date published: 2018-11-03
Rated 2 out of 5 by from This was the second piece I ordered from Improvements. The first piece was a white bench with a cushion,well that had to be sent back right away as it was damaged. The second piece was the folding luggage rack, should of went back that also came damanged, the wood was split. So low and behold I will no longer be ordering from Improvements. Please remove me from your mailing list as well as e-mail list and DO NOT renew my Buyers Club when that is up.
Date published: 2018-04-27
Rated 3 out of 5 by from Like it but some of the parts would not stay put. Have not used it yet. But it looks nice and will be useful
Date published: 2018-04-15
Rated 5 out of 5 by from Great purchase! Recently bought luggage rack--easy to assemble, color spot on, quality superb!
Date published: 2018-04-08
Rated 5 out of 5 by from Great luggage rack! We really like the luggage rack. It was easy to put together and is extremely well made. We ran into a problem with the legs being wrong and when I called the help number, they were very amenable and sent a whole new rack.
Date published: 2018-04-04
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What is Best selling color

Asked by: Carmel831
Thank you for your question. We apologize we do not have a best selling color. The colors are some what equal with the peoples choices.
Answered by: Product SpecialistTeam
Date published: 2017-11-17

Having difficulty putting luggage rack together The legs need to be more clearly labeled, "inside vs. outside" What side of top meets with what part of leg {1] and leg[2]?? Cannot attach the bottom shelf and bar.

Asked by: No nickname available
Thank you for your question. You are welcome to give us a call and one of our Product Specialist will be happy to walk through the process with you. If we find it has a defect we can replace it at that time.
Answered by: Product Specialist1
Date published: 2017-10-31

Some people who reviewed the rack talked about a tray that goes with it. Is it available through this site? Unable to locate

Asked by: Lharrison
The luggage rack I bought has a small rack below for shoes or purses. I believe Improvements has a new item, a similar luggage rack that has a big tray on top, which effectively makes it into a table. You can also remove the big tray for use on the bed and have the luggage rack with straps for luggage. That is not the luggage rack I bought.
Answered by: CatherineH
Date published: 2017-01-14

Does the luggage rack have a weight limit? Can it handle a suitcase weighing 50 lbs or more?

Asked by: Lali99
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Product:470329-Folding Luggage Rack