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Color-Changing Solar Gazing Ball

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Color-Changing Solar Gazing Ball is rated 4.5 out of 5 by 100.
Rated 5 out of 5 by from A testament to this companies customer service commitment. This is the second globe I have purchsed. The first lasted 3 years before the solar panal dried out from the Nevada rain and sun. The lighting element rusted, but the pedistal and globe were in great condition. I ordered another one and it arrived within 2 days. I then e-mailed if they could ship me an element, and solar panal to replace the worn out parts on my first globe. I was willing to pay.They did an unexpected act of kindness by sending me the two parts at no charge. That says a lot for a companies customer service commitment.
Date published: 2013-09-14
Rated 5 out of 5 by from very pretty When I received it, I assembled it and it worked out of the box. I was excited to put it in my back yard. The only thing I wished was that the stake it came with for the base was actually metal. Where I live here in TX, the soil is clay and so i was unable to put the stake down even a quarter of the way. I was afraid if I forced it it would break. I'll have to figure how to fix that, but other than that it was a nice purchase. Also this is the tallest solar globe I have found so far while searching the internet.
Date published: 2014-07-03
Rated 5 out of 5 by from Solar Gazing Ball Lights Up the Night I just love my Solar Gazing Ball! I was surprised at the excellent craftsmanship of all parts and the beauty of the colorful lights coming through prisms created by the crystal's design. I find myself truly 'gazing' at it under starry skies each night and have now come to a new level of appreciation of the glorious planet we share. I'm so happy I ordered it because it's already paid for itself many times over by offering me peaceful serenity beaming through the night sky.
Date published: 2012-12-30
Rated 5 out of 5 by from Solar Gazing Ball Love how it changes colors! Glows all night and into the next morning. It is just what I was looking for.
Date published: 2015-06-20
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My light stopped working, where can the solar light part be purchased?

Asked by: gizzy373
Thank you for your question. The LED is not replaceable. the manufacturer stated that they usually last 10 years in normal condition. Most likely the cable is cut, or the circuit is bad. You can strip and splice the cable if it were cut, or replace the LED string component. OR You can contact our customer service team and ask for a product specialist. There was a small supply of light components and solar panels sent in the warehouse some time ago. Ask them if a light component could be sent to you.
Answered by: BuyingStaff
Date published: 2016-07-08

How to replace

How do i replace the LED string component. The string was accidentlly cut by my gardner
Asked by: Mareon
Thank you for your question. Unfortunately we do not have any extra parts for sale. I apologize for any inconvenience that this may have caused.
Answered by: ProductSpecialist
Date published: 2017-01-14

Need a replacement solar panel?

Asked by: ToniF
Thank you for your question. Unfortunately, this item does not have replaceable parts. If the item was just purchased and still under the warranty period you can return and exchange it. Please contact the customer service department.
Answered by: BuyingStaff
Date published: 2015-07-04

Gazing Ball

Does anyone know where you can buy the solar panel and the light element?? thanks KK
Asked by: Mario
Thank you for your question. This item is manufactured overseas and unfortunately the solar panel and light element are not available as parts for purchase.
Answered by: BuyingStaff
Date published: 2015-05-18

On/Off switch question.

The switch has a plastic covering that doesn't seem to come off, and the switch doesn't move either direction. I just set it up,but can't tell if it's on or off now.
Asked by: DebbieC
Thank you for your question. Please reference the instruction tab for help with the on/off switch on your Color Changing Solar Gazing Ball. If you still need additional assistance after that please contact a product specialist at 1-800-642-2112.
Answered by: BuyingStaff
Date published: 2017-01-14
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Product:368954-Color-Changing Solar Gazing Ball

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