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3' Christmas Topiary with Lighted Base is rated 1.5 out of 5 by 4.
Rated 2 out of 5 by from Christmas Topiary First delivery came with the base has several chips and broken branches. I called for replacement and second time it’s the same chips and broken branches too. I have to return them. It looks very pretty in the catalog but the actual product is cheap made.
Date published: 2017-12-12
Rated 1 out of 5 by from Definitely not as described. Bought two and would send both back if that was practical. There's no glass in this at all, it's like the frosted panels on each side are made of fragile shelf paper. On one of the bases all four 'glass' panels were cracked - two of the four were shattered. On the other base all four 'glass' panels were cracked in multiple places. The shipping boxes were not damaged at all - had to have happened during the packing process or before. I fluffed the fake greenery to hide the support pole inside and plan to use a large ornament as a topper to cover the open pole end. Save your money.
Date published: 2017-11-26
Rated 1 out of 5 by from Do not buy Cheaply made, broken, no glass covers. The covers are plastic and ripped. For the cost, this is unacceptable.
Date published: 2017-11-19
Rated 2 out of 5 by from Cheaply Made/ No Quality Control The specifications say that it is made of glass, which leads you to believe that means the 'panels' that allow the lights to be seen through. They are not. Instead, it is a thin bendable sheet of plastic that is made to blur the lights. 3 of the 4 plastic panels on mine arrived very bent and pushed in,only being glued on 1 side, 2 panels had been permanently creased with a VERY visible horizontal line across. This plastic will NEED to be disposed of, not being able to get the discolored crease out. The piece is completely hollow up inside and the light comes from the string of mini lights which are pulled through the tiny hole in the top which houses a pole that the greenery is attached to. When the light string goes out this would be very difficult to repair /replace; not just in the greenery, but this would also cause the base to lose its appeal. The geenery, is sparse and when you fluff it to cover the 4 inch gap from where the pole stands up from then the top of the 'bush' looks almost flat! The color in person is a matte gold which is brushed to appear antiqued. The material used to make this base is NOT pottery or ceramic. It is a type of fiberous plaster that is stringy on the inside. I know this because the 2 corners on the base arrived broken in several pieces. (The shipping box had NO damage to it though, so why was the product broken?) I think it will be difficult to find a glue which hold together this stringy, fiberous material. I bought this piece hoping that I'd be able to change out the greenery with other arrangements to display for other seasons / year round, but since the topiary bush is permanently attached onto a pole standing in the center, that would make it fairly impossible to remove. Mine arrived with no red berries and only 2 pinecones. I wanted to buy 2, but I am thinking about returning even this one! The box is gigantic, nearly 4 feet tall, and it will be expensive and cumbersome to return and awkward to store. For this price I was really expecting better! Nice concept, but needs improvements, not to mention quality control.
Date published: 2017-11-12
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If all these products are coming in broken I would contact Improvements directly and Make them pay for it to be shipped back to them!!!

Asked by: Anet381
Yes, We do not charge a return fee if an item arrives defective.
Answered by: Product Specialist1
Date published: 2017-12-19

Could you tell me what reasons were mentioned by reviewers why they were so unhappy with this item.  Thank you.

Asked by: JJTBQ
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Product:571194-3\' Christmas Topiary with Lighted Base