Customer Service
- About Improvements Catalog
- Contact Improvements Catalog
- Email & Catalog Requests
- Gift Services
- FAQs
- Satisfaction Guaranteed
- Shipping & Processing
- Returns & Exchanges
- Privacy & Security
Satisfaction Guarantee
At Improvements, we're committed to providing products that perform as promised. If you're not happy with your purchase for any reason, let us know and we'll make it right.
Simply return it within 90 days and we'll gladly replace it (providing the product is in stock) or refund your money (excluding Shipping & Handling). The choice is yours.
In addition, for up to a year from the date of purchase, you can exchange any item for the same product (providing it is in stock) or for a merchandise credit in the form of a gift certificate.
Please note: Holiday merchandise returns will not be accepted after 30 days from the date of purchase. Any products that are monogrammed, customized or made-to-order cannot be returned or exchanged unless damaged or defective.




