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5 Questions : 4 Answers

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3 weeks, 5 days ago
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Answer: 
Thank you for your question. Fifteen of the Electric Heated Stair Treads can be controlled by one control unit.
3 weeks, 2 days ago
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Cleveland, OH
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My solution would require 5 different mats. Does each mat come with a connector cable or do I need to order 1 control unit and then 4 connector cables?
2 weeks, 5 days ago
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Answer: 
Thank you for your question. Each mat comes with a 4" connector. As you are connecting mats to mats, the 4" may be enough for your needs. If you want to place the mats more than 4" apart you will need to purchase an additional 20" or 25' connector. You only need one control unit to connect the 5 mats.
2 weeks, 3 days ago
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Cleveland, OH
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I have an L-shaped stair way and would like to heat maybe 5 or 6 steps. Could you let me know what electrical items I'll need. Thanks.
Peggy
Age: 55-65
Gender: Female
2 weeks, 2 days ago
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St. Louis, MO
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Answer: 
Thank you for your question. The stair treads come with a 20" connector. You can connect up to 15 treads to each other. If the 20" isn't long enough for your step height, you can purchase another 20" connector cable. You will need one control unit to connect 15 treads.
2 weeks, 2 days ago
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Cleveland, OH
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is this safe for a small dog to walk on?

the dog would only be walking on it to get out from the back door, across the porch and out to the yard to go to the bathroom. the dog would not be laying on it. thanks
Age: 55-65
Gender: Female
3 months, 2 weeks ago
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Colorado
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Answer: 
Thank you for your question. The Electric Heated Walkway Mat is safe for pets to walk on and only reaches a maxim temperature of approximately 115 degrees or approximately 40 degrees above the ambient temperature.
3 months, 1 week ago
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Cleveland, OH
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I have a large mat and the plug on it and the controller are broken, is there someone who can fix it for me? If not, can I have my electrician contact the manufacturer to ask a question or two? I have ordered a new one but I need to have the old one repaired if it is possible.
4 days ago
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Product:374426-Electric Heated Mat and Stair Treads
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