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Doves 3-Tier Fountain 4 5 29 29
Electric and solar Pumps are not powerful enough The Fountain is attractive. But the solar pump, set on maximum, and after five hours of charging the panel/battery in the hot sun, could only produce a trickle. We sent back the solar panel & pump for refund and hooked up the electric pump that also came with the fountain. It performed just slightly better at maximum setting. Stronger pumps should be provided in the electric setup as well as the solar setup. Also instructions should stress that the fountain must be absolutely level before building the fountain on location. August 13, 2014
Just Lovely! We couldn't be happier..... So peaceful and enchanting... This is now a central focus of our garden. August 7, 2014
Beautiful Fountain This is a beautiful fountain that I have been wanting for a long time. The first one I received was badly broken...no problem, I returned and was promptly shipped a new one. The packaging on the new one was very damaged so I expected a damaged fountain. The tail of one dove was broken, my husband glued it, so we kept it. We also bought the solar pump: be aware that this will run the fountain for a short time only. We use the timer feature which means the fountain runs for 15 minutes every hour. In addition, the fountain loses water so you need to keep it filled. All that being said, the fountain is a gorgeous addition to our gardens and I am glad I bought it!!!! July 5, 2014
Looks beautiful. Fountain looks beautiful. After assembling the first one we could not get the top basin to hold water, figured out it had a crack in it. Called for replacement, customer service sent new one out within couple of days. Had to disassemble and repack first one while doing this dropped basin and it very easily broke. Came with electric pump which works fine, I ordered the solar pump and it works fine. Have both pumps installed and will get electrical outlet installed so can run in the evenings. Just pull tubing from solar pump and connect to electrical pump, both set in large basin under the water. You must set fountain level or it will not spill from all spillways. We put ours on a partially dug into the ground leveled stepping stone. Purchased stepping stone at home improvement store less than $2. Needed to purchase extra tubing and a connecter as not enough tubing suppled with either fountain. I now will send back the original fountain and hope I don't have to wait too long for refund. Fountains delivered within days of ordering, solar pump took additional 4 days. Assembly was not too difficult needed two people to do it, just be careful not to drop any of the pieces as they easily break. June 15, 2014
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2 Questions : 4 Answers

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What is the warranty on this item and who pays shipping if its defective?
Age: Over 65
Gender: Male
2 years, 2 months ago
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Anonymous
Western NY
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Answer: 
Large Bowl is 24". Do not know how much water - as instructed I fill the bown half full. Understand that I an return the item and I am responsible for paying the shipping. Not sure how long it is under
warranty.
Age: Over 65
Gender: Female
2 years, 1 month ago
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Answer: 
Thank you for your question regarding the warranty and shipping costs.
Improvements does not have a warranty on this product however there is a return and exchange policy. This information can be found on the Improvements website or in the middle of the Improvements Catalog.
2 years, 1 month ago
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Cleveland, OH
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Answer: 
Thank you for your question.
The diameter of the large bowl is 22-1/2" and holds approximately 4 gallons of water. Please see specifications tab on the product page.
2 years, 1 month ago
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Thank you for your question.
Yes, you would select Item # 392333, this does include the solar pump kit, the electrical pump is standard. If you only want the items that just has the electrical option and not the solar, then purchase Item # 391661.
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